Education & Experience

• 3+ years of experience as a Business Analyst, preferably in operational reporting, data analytics, or a healthcare payer environment.
• Experience working in Agile/SAFe environments with Epics, User Stories, and backlog

Requirements

• Collaborate with business stakeholders to identify operational reporting needs, KPIs, and success criteria.
• Conduct interviews, workshops, and requirement sessions to capture functional and non-functional requirements.
• Document detailed business requirements, user stories, acceptance criteria, and process flows in tools such as Jira or Confluence.

Data

• Work with data engineering and BI teams to validate source-to-report data mapping, ensuring accuracy and completeness.
• Analyze and profile source system data to confirm reporting feasibility and data quality.

Stakeholder Engagement & Communication

• Support stakeholder training and adoption of new reports, dashboards, or analytics solutions.
• Act as a liaison between business units and technical teams, ensuring requirements are clearly understood and delivered.
• Present findings, insights, and recommendations in clear business language.

Operational Reporting Development Support

• Partner with BI developers to design effective operational reports and dashboards (using tools such as Tableau, Power BI, or MicroStrategy).
• Perform functional testing and validation of developed reports against requirements.
• Ensure consistent use of business definitions, metrics, and reporting standards across deliverables.

Technical Skills

• Strong proficiency in requirement documentation tools (e.g., Jira, Confluence, MS Office/Visio).
• Working knowledge of SQL for querying and validating data.
• Familiarity with BI/reporting platforms such as Tableau, Power BI, or MicroStrategy. (Preferred).
• Understanding of data warehouses, relational databases (Oracle, Hadoop), and data pipelines (Preferred).