Role: Java Support Engineer

Top Skills: Java, SQL, Unix

Role Description:

You'll be responsible for:

Analyst/Associate in AppBank, the Technology Division's Run-The-Bank productionmanagement organization here. Specialist role in the production management functionfor technologies and systems that support the firm's various business functions.

Responsibilities:

• Work actively with team members to analyze and resolve application issues
• Identify defects, discrepancies, and trends through code debugging or log analysis
• Manage incidents and effectively communicate with users, application owners, andsenior stakeholders across all areas
• Improve application stability and performance by observing patterns, recurringfailures, and/or issues, and advise application owners on permanent fixes accordingly
• Adopt various tools developed by AppBank Engineering team to automate failuresusing machine learning techniques and notify discrepancies in the health of productionand automation of health-restoration, with a focus on continuous measurement of riskand cost.
• Identify alerts/processes that can be automated, and then work with AppBank
• Engineering team in automating them
• Challengetheexisting application setup, processing, and suggest different ways to solveproblem or improve stability
• Actively participate in the Change management process with view to manage risk inproduction environment
• Build and improve run books for generalists to minimize operational errors and gainfungibility/efficiency
• Develop reports that provide trending statistics to track and manage applicationhealth and support service performance
• Willing to learn and troubleshoot/support proprietary technologies not availablethrough market place. No knowledge of proprietary technologies is required pre-hire

You'll have (Qualification & Experience):

• Minimum Education and Education Requirements:
• Bachelor's degree (U.S. or equivalent) and five (5) years of software developmentexperience
• Must have skills and/or licenses required to perform the job:
• Computer Science concept of Data Structures in practical use cases
• Problem solving in a development or production environment, including experienceobserving patterns, analyzing root caus,e and suggesting ideas to resolve issues
• Good communication skills with the ability to articulate the technical and functionalaspects of a development/production problem to help drive solutions with App Devteams and senior stakeholders
• One of the following Structured or object-oriented programming languages: Java
• One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.
• One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2
• Top skills: Java, SQL, UNIX

Optional skills or qualifications (Nice to have)

• Experience in the Financial Service Industry
• Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRSusing public cloud
• Degree in Computer Science